Just Miles Ahead.: Privacy Policy

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Privacy Policy 

We, PRO SKY AG (hereinafter also referred to as “PRO SKY”, find our contact details at https://www.pro-sky.com/en/imprint/) are pleased about your interest in our products and services as well as your visit to our web pages. Ensuring data protection and security for the use of our web pages is standard practice for us. We would therefore like to inform you here about what personal data we collect when you visit our web pages, and for what purposes they are used. This data protection declaration can be accessed at any time at www.pro-sky.com/en/data-privacy/; where it can be saved and printed. Knowing that legislative changes or changes to our company’s internal process, or even changes to legal regulations, may lead to changes in this privacy statement, we kindly ask you to read it regularly. 

Scope

This data protection declaration applies to the online information of PRO SKY AG. It is accessible on www.pro-sky.fr and www.pro-sky.com (henceforth referred to as “our web pages” or “web service”). It does not apply to third-party web sites, even if our web pages refer to such third-party sites or if our information is linked to third-party web pages. 

What is personal data?

According to Article 4, No. 1 of the General Data Protection Regulation (hereinafter referred to as “GDPR”), personal data is any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly or indirectly in particular by reference to an identifier such as a name, an identification number, location data or an online identifier. Data that cannot be used (or only with disproportionate effort) to establish personal information about you – for example by making the information anonymous – is not classified as personal data.  

What type of data is collected and processed by our company?

In principle, you can use our web pages without disclosing any personal information to inform yourself about our company as well as our products and their use. 

 In addition, any personal data we use is used exclusively to enable us to offer you a wide range of interesting services and products and to respond to your requests. Your personal information will not be used beyond what is stated in this data protection statement. Likewise, your personal data will not be passed on to third parties or used for marketing purposes without your consent, except as indicated in this data protection declaration, or in the event that we would be legally obliged to disclose data or if we collaborate with third parties bound by professional secrecy to assert our rights. 

Your data is used precisely as follows: 

Newsletter 

As part of our web services, we regularly offer subscription to our PRO SKY newsletter. The newsletter offers you up-to-date and free information on request. To subscribe to our PRO SKY newsletter service, we need your first and last name, your country of residence, your company as well as your address on which you wish to receive your newsletter (the obligatory fields are indicated by a *, the additional information are provided voluntarily). 

If you wish to subscribe to the PRO SKY newsletter, we ask you to sign the following declaration of consent: 

“I would like to regularly receive the PRO SKY newsletter and I accept that my email address, my first and last name, my role, my company, my country as well as my information provided voluntarily will be used for these purposes. 

I can revoke this declaration of consent at any time by using the “unsubscribe” link presented at the bottom of each email received from PRO SKY or by sending an email to marketing@pro-sky.com or by writing to PRO SKY AG, Schanzenstrasse 6 -20, D-51063 Cologne, Germany, with such revocation taking effect in the future. No additional charges beyond my normal email or internet service charges apply. In the event that my consent is revoked, I will no longer receive or be able to receive the PRO SKY newsletter. 

I have read and agree to this privacy policy » 

 The collection and processing of your personal data is implemented in order to be able to offer you the newsletter that you wish to receive. Therefore, the processing is legally based on your consent in accordance with Article 6(1)(a) GDPR. 

Free download 

As part of our web services, we offer free download of documents and reports on global market trends. To access the downloads we offer, you must register as a user of our database and provide your consent to receive updated information via email. To register for our PRO SKY download service, we need your first and last name, your country of residence, your company and the email address at which you wish to receive the newsletter (all mandatory fields are indicated by an *, any additional information is provided voluntarily). This data is necessary for setting up and managing your user account and for using all functions of our download service. Finally, these data are also necessary in order to respond to any requests you may have. If you wish to download the PRO SKY online documents, we ask you to provide us with the following declaration of consent: 

 “I agree that my email address, my surname and first name, my title, my company, my country as well as any information provided voluntarily will be saved in the “customer” database and that my email will be used in particular to provide me with regular updated information which I requested to be uploaded via email. 

I can revoke this declaration of consent at any time by using the “unsubscribe” link presented at the bottom of each email received from PRO SKY or by sending an email to marketing@pro-sky.com or by writing to PRO SKY AG, Schanzenstrasse 6 -20, D-51063 Cologne, Germany, with such revocation taking effect in the future. No additional charges beyond my normal email or internet service charges apply. In the event that my consent is revoked, I will no longer receive or be able to receive any information via email and will no longer have access to the downloads offered by PRO SKY. 

I have read and accepted this privacy policy. » 

PRO SKY APP 

Creating an account: As part of our web services, we provide access to information that allows you to plan and budget for your next group flights. To access this unique online service, accessible via the URL https://app.pro-sky.com/, you must create your private account and agree to receive updated information by email. To become a member of the PRO SKY APP platform, we need your first and last name, your company and the email address at which you wish to receive the newsletter, (any additional information is provided voluntarily). These data are necessary for the creation and management of your user account in order to use all the functions of our PRO SKY APP service. Finally, these data are also necessary in order to respond to any requests you may have. 

If you wish to subscribe to the PRO SKY APP service, we ask you to provide us with the following declaration of consent: 

“I agree that my email address, my surname and first name, my company, the history of my flight searches as well as my information provided voluntarily will be saved in the “customer” database and that my email will be used in particular to provide regular updates relating to the PRO SKY APP platform. 

I can revoke this declaration of consent at any time by using the “unsubscribe” link presented at the bottom of each email received from PRO SKY or by sending an email to marketing@pro-sky.com or by writing to PRO SKY AG, Schanzenstrasse 6 -20, D-51063 Cologne, Germany, with such revocation taking effect in the future. No additional charges beyond my normal email or internet service charges apply. In the event that my consent is revoked, I will no longer receive or be able to receive any information via email from PRO SKY. 

I have read and accepted this privacy policy. » 

We process this data in order to provide you with our download service based on your consent in accordance with Article 6, paragraph 1, point a) of the GDPR Regulation. 

Dual opt-in procedure 

In order to verify your subscription when you subscribe to the PRO SKY newsletter, create your account on the APP platform, or download our free reports online, we use the “double opt-in procedure”. This means that we only give you access to our download section, activate your account to access all the advantages of the APP platform, or send you our newsletter or other information via email once you have confirmed your subscription. by means of a confirmation email that we will have sent to you for this purpose, by clicking on the link contained in the email. By doing this, we want to ensure that only you, as the owner of the provided email address, are able to make use of our services.

Contact

General information and contact requests, suggestions and recommendations, criticisms or complaints can be sent to us directly via our contact form available at https://www.pro-sky.com/fr/contactez-nous/message/ or by email marketing@pro-sky.com. 

When you use our contact form, we ask you to provide not only the nature of your request and your personal message, which you can indicate in the field titled “Your message”, but also your contact details (surname, first name, your company, your email address and phone number). All information is strictly used to offer you the best possible advice, to respond to your requests and wishes according to your personal needs and, on request, to establish contact with you. Even if you contact us via email, the information you provide to us is generally at your discretion. 

However, in some cases, we are not able to contact you without some specific information required. Your personal information will be used exclusively to help us respond to your requests to your satisfaction. 

We process this data in order to be able to receive and process your requests, article 6, paragraph 1, point b) of the GDPR regulation. 

User profile / use of cookies

Beyond the cases mentioned in this data protection declaration, we do not create any personal user profiles. 

When searching for the information you have requested on our website, only the data necessary for our various services or for evaluation and security are recorded on our servers and, if necessary, kept in anonymous form (without no personal reference). Insofar as we also automatically save your IP address for security reasons and to prevent attacks on our website, this data is automatically deleted after at least 7 days. Apart from that, we only collect general information, such as when a given content of our offers has been viewed or which pages have been visited the most, requested names and dates of files, the page from which you are visiting us, the visitor’s device settings and the name of your internet service provider. This data is analyzed to improve our offers and does not allow anyone to trace your personal identity. 

We also use so-called “cookies”, with which we hope to improve our website and adapt it in an ideal way to meet your needs as a visitor to our site. Cookies are small text files that are placed in your Internet browser in a directory designated for this purpose. 

By storing cookies, your preferences and other information can, for example, be saved and ready to use on this website. Once you return to this website, or visit other websites that use the same cookies, they are recognized along with your computer or mobile device. None of the information stored in cookies allows your personal identification. More specifically, in our customer login section, you have the possibility to save your preferred cookie settings, so you will no longer have to provide or re-enter information each time you use the system. 

Cookies also make it possible to establish the frequency of use and the number of users on our website and to identify your computer when you access our websites when passing from one of our web pages to another and to determine the end of your visit. In this way, we know which areas of our website or other websites have been visited by our users. However, this user data does not allow the personal identification of the Internet user. 

Most browsers are configured to automatically accept cookies. You can disable cookies or set your browser to notify you of the presence of cookies before saving them. Users who do not accept cookies may find it difficult to access certain sections of our website or to take full advantage of them. 

In particular, we use the following cookies: 

Cookies used on www.pro-sky.com  

Origin Cookie Name Expires in 

 Google Analytics 

_ga2 years 

_gid24 hours 

_gat1 minute 

 Webserver 

PHPSESSIDBrowser session 

 Hubspot 

__hs_opt_out6 months 

__hs_do_not_track6 months 

__hs_initial_opt_in7 days 

__hs_cookie_cat_pref6 months 

hs_ab_testBrowser session 

XXXXXX_key14 days 

hs-messages-is-open30 minutes 

hs-messages-hide-welcome-message1 day 

__hsmem7 days 

hs-membership-csrfBrowser session 

hs_langswitcher_choice2 years 

__cfruidBrowser session 

__cf_bm30 minutes 

__hstc6 months 

Hubspotutk6 months 

__hssc30 minutes 

__hssrcBrowser session 

messagesUtk6 months 

 Hotjar 

_hjSessionUser_XXXXXX1 year 

_hjid1 year 

_hjFirstSeenBrowser session_hjUserAttributesHashBrowser session_hjCachedUserAttributesBrowser session_hjViewportIdBrowser session 

_hjSession_30 minutes_hjSessionTooLargeBrowser session 

_hjSessionRejectedBrowser session_hjSessionResumedBrowser session 

_hjLocalStorageTest< 100 milliseconds 

_hjIncludedInPageviewSample30 minutes 

_hjIncludedInSessionSample30 minutes_hjAbsoluteSessionInProgress30 minutes 

_hjTLDTestBrowser session 

_hjRecordingEnabledBrowser session_hjRecordingLastActivityBrowser session_hjClosedSurveyInvites1 year 

_hjDonePolls1 year 

_hjMinimizedPolls1 year 

_hjShownFeedbackMessage1 year 

Google Analytics (More Information 

_ga 

_gid 

_gat 

_gat_languageTracker 

HubSpot (More information) 

__hstc 

hubspotutk 

__hssc 

__hssrc 

Webserver: PHPSESSID 

 

Cookies used on https://app.pro-sky.com/

OriginCookie NameExpires in 

Google Analytics 

_ga2 years 

_gid24 hours 

_gat1 minute 

Webserver 

PHPSESSIDBrowser session 

Hubspot 

__hs_opt_out6 months 

__hs_do_not_track6 months 

__hs_initial_opt_in7 days 

__hs_cookie_cat_pref6 months 

hs_ab_testBrowser session 

XXXXXX_key14 days 

hs-messages-is-open30 minutes 

hs-messages-hide-welcome-message1 day 

__hsmem7 days 

hs-membership-csrfBrowser session 

hs_langswitcher_choice2 years 

__cfruidBrowser session 

__cf_bm30 minutes 

__hstc6 months 

Hubspotutk6 months 

__hssc30 minutes 

__hssrcBrowser session 

messagesUtk6 months 

Hotjar 

_hjSessionUser_XXXXXX1 year 

_hjid1 year 

_hjFirstSeenBrowser session 

_hjUserAttributesHashBrowser session 

_hjCachedUserAttributesBrowser session 

_hjViewportIdBrowser session 

_hjSession_30 minutes 

_hjSessionTooLargeBrowser session 

_hjSessionRejectedBrowser session 

_hjSessionResumedBrowser session 

_hjLocalStorageTest< 100 milliseconds 

_hjIncludedInPageviewSample30 minutes 

_hjIncludedInSessionSample30 minutes 

_hjAbsoluteSessionInProgress30 minutes 

_hjTLDTestBrowser session 

_hjRecordingEnabledBrowser session 

_hjRecordingLastActivityBrowser session 

_hjClosedSurveyInvites1 year 

_hjDonePolls1 year 

_hjMinimizedPolls1 year 

_hjShownFeedbackMessage1 year 

Pendo 

_pendo_accountId.XXXXXX100 days 

_pendo_visitorId.XXXXXX100 days 

log-enabledBrowser session 

_pendo_launcher-closed.XXXXXX10 days 

debug-enabledBrowser session 

_pendo_meta.XXXXXX100 days 

_pendo_lastStepAdvanced.XXXXXX10 seconds 

_pendo_latestDismissedAutoAt.XXXXXX10 seconds 

_pendo_finalDismissedAutoAt.XXXXXX10 seconds 

active-contexts100 days 

Google Analytics (More Information 

_ga 

_gid 

_gat 

LiveChat 

__lc.visitor_id.XXXXXXX 

lc_window_state 

Webserver: PHPSESSID 

The use of cookies is legally based on our legitimate interest in the design and statistical evaluation of our website. In such a case, your legitimate interests do not prevail, article 6, paragraph 1, point f) of the GDPR regulation. 

Google Analytics 

This website uses Google Analytics, an analytical service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to allow the website to analyze how Internet users use the site. The information generated by the cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers located in the United States. If IP anonymization is activated, Google truncates/anonymizes the last octet of the IP address for member states of the European Union as well as for third parties according to the agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to and abbreviated by Google servers in the United States. Google will use this information on behalf of the website provider to evaluate your use of the website, compile reports on website activity for website operators and provide other services relating to website activity. and internet usage to the website provider. Google will not combine your IP address with any other data collected by Google. You can prevent the installation of cookies by choosing the appropriate settings on your browser. However, please note that if you choose to do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent the collection and use of data by Google (cookies and IP addresses) by downloading and installing the browser plug-in available at https://tools.google.com/dlpage/gaoptout?hl =en-GB. 

You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be installed on the computer, which prevents further collection of your data when you visit the website: Disable Google Analytics. 

Additional information regarding the terms of service and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/ en_uk/policies. Please note that on this website, the Google Analytics code is supplemented by “gat_anonymizelp()” to ensure the anonymity of the IP addresses collected (also called IP masking). 

The use of Google Analytics is legally based on our legitimate interest in the design and statistical evaluation of our website. In such a case, your legitimate interests do not prevail, Article 6(1)(f) GDPR. 

Protective measures for saving data stored at PRO SKY

We are committed to protecting your privacy and treating your personal data confidentially. 

We take extensive technical and operational security measures to prevent the loss or misuse of your data stored with us. These measures are regularly reviewed and updated and in line with the latest technical developments. In particular, as far as possible within our sphere of influence, we use modern encryption technology as well as several other measures in order to exclude unauthorized access by third parties. Your data is stored in our databases which are only accessible to our specialized staff, who are precisely trained in the field of data protection. 

However, we would like to draw your attention to the fact that due to the very structure of the Internet, it is possible that the data protection rules as well as the security measures mentioned above are not respected by persons or organizations who are outside our sphere of influence or responsibility. In particular, information disclosed without being encrypted – even when it is an email – can be read by third parties. We have no technical influence on this. It is up to the user to protect the data provided against misuse by encrypting it or using other means. 

Data transfer

Generally, your personal data is transmitted without your prior consent only in the following cases: 

If it is necessary to clarify an illegal use of our services or in the event of legal action, personal data will be passed on to law enforcement authorities and, if necessary, to injured third parties. However, this only happens if there is concrete evidence of illegal or abusive behavior. Data transfer may also take place if it serves to enforce the terms of use and other agreements. We are therefore required by law to provide information to certain public authorities upon request. These are law enforcement agencies, authorities that prosecute criminal offences, and tax authorities. 

The transfer of this data is done on the basis of our legitimate interest in wanting to combat abuse, persecution, crimes and to secure claims. In such a case, your legitimate interests do not prevail, Art. 6 para. 1 lit. f) GDPR. 

We depend on the services of contractually affiliated companies and external service providers (“data processor”). In such cases, personal data will be transferred to these data processing machines in order to enable them to process this data further. These data processing machines are carefully chosen and regularly reviewed by us to ensure the protection of your privacy. The data processors may use the data exclusively for the purposes stated by us and are contractually obliged to process your data only within the scope of the data protection declaration in accordance with European data protection legislation. data protection. 

Here is in detail, the data processing machines we use: 

die profilschmiede GmbH & Co. KG
Dellbrücker Hauptstr. 137
51069 Cologne
Germany 

SC Networks GmbH
Enzianstrasse 2
82319 Starnberg
Germany 

The transfer of data to data processing machines is based on Article 28(1) GDPR. If the European Data Protection Authority and/or the European Courts decide that Article 28 paragraph 1 GDPR does not constitute an independent legal basis for the transfer of data to data processing machines, then the transfer is based on our legitimate interest in the economic benefits of using specialized data processing machines. In these cases, your rights and interests to protect your personal data do not prevail. 

Data storage abroad

We constantly ensure strict adherence to the binding data protection measures defined by law in the European Union. 

It is possible, in certain cases, and particularly for technical reasons, that the data you have entrusted to us are stored on servers located outside your country (or even outside the European Union) from which you provided these data. In such cases, and where there is a risk that the countries to which your data is transferred may not have data protection laws as stringent as those in your country, or the country from from which you access our services, we are committed to ensuring that your data is processed in accordance with the provisions of this data protection declaration. 

We also process data in countries outside the European Economic Area (hereinafter referred to as “EEA”). 

In terms of data processing in the United States, the European Commission decided on July 12, 2016 that there is an adequate level of data protection under the regulations established by the EU-US Privacy Shield, Article 45 GDPR. That’s why we use the following service providers who are certified under the terms of the EU-US Privacy Shield: 

  • Google Analytics 

In order to ensure the protection of your personal data, we use the Standard Contractual Clauses of the European Commission pursuant to Article 46, paragraph 2, point c) of the GDPR Regulation, in the event that the machines of data processing would be in third countries. Here, in detail, the service providers concerned: 

  • Google Analytics 

Hypertext links to third-party websites

Our website uses so-called “hyperlinks” to third-party websites belonging to other providers. 

When you activate these hypertext links, you are immediately taken to the other provider’s website. You will notice this, among other things, because of the change in the URL. 

We do not assume any responsibility for the privacy of your data on these third-party sites, since the compliance of these organizations with data protection regulations is beyond our control. Please inform yourself directly on these sites about their methods of use of personal data. 

Information about the storage of your data with us / storage period / deletion

We keep your personal data only for the period established by law. Personal data is deleted when a user revokes their consent for their storage, or when this data becomes obsolete and no longer serves the purpose for which it was collected, or when its storage is prohibited for legal reasons. 

Furthermore, at your request, we will gladly inform you about which data concerning you has been stored. If, despite our efforts to have accurate and up-to-date data, we have kept erroneous data, we will make the necessary corrections. In this case, please contact us by email on marketing@pro-sky.com, or at any time by means of our contact form which you can find on https://www.pro-sky.com/contact/. 

If you wish to delete stored data, this will also be done at your request. We remind you, however, that once your data is deleted, we will no longer be able to offer you the services mentioned here. 

In addition, as a subject subject to data processing, you have the right to request the restriction and mobility of your personal data. You also have the right to submit a complaint to the supervisory authorities. 

Furthermore, in cases where the data processing is based on Article 6(1)(t) of the GDPR Regulation, or for direct marketing purposes, you have the right to object to this processing. 

Controller

In the context of data protection law, the controller is: 

PRO SKY AG
Schanzenstrasse 6-20
51063 Cologne
Germany
 

1. An overview of data protection

General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data recording on this website

Who is the responsible party for the recording of data on this website (i.e., the “controller”)?

The data on this website is processed by the operator of the website, whose contact information is available under section “Information about the responsible party (referred to as the “controller” in the GDPR)” in this Privacy Policy.

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.

Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g., web browser, operating system, or time the site was accessed). This information is recorded automatically when you access this website.

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyze your user patterns.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients, and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervising agency.

Please do not hesitate to contact us at any time if you have questions about this or any other data protection related issues.

Analysis tools and tools provided by third parties

There is a possibility that your browsing patterns will be statistically analyzed when your visit this website. Such analyses are performed primarily with what we refer to as analysis programs.

For detailed information about these analysis programs please consult our Data Protection Declaration below.

2. Hosting

We are hosting the content of our website at the following provider:

External Hosting

This website is hosted externally. Personal data collected on this website are stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a web site.

The external hosting serves the purpose of fulfilling the contract with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR). If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6 (1)(a) GDPR and § 25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

Our host(s) will only process your data to the extent necessary to fulfil its performance obligations and to follow our instructions with respect to such data.

We are using the following host(s):

dogado GmbH
Antonio-Segni-Straße 11
D-44263 Dortmund

Data processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.

3. General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e., through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third-party access.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:

PRO SKY AG
Schanzenstraße 6-20
51063 Köln

Phone: +49 221 92044-0
E-mail: check@pro-sky.com

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g., names, e-mail addresses, etc.).

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.

General information on the legal basis for the data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9 (2)(a) GDPR, if special categories of data are processed according to Art. 9 (1) DSGVO. In the case of explicit consent to the transfer of personal data to third countries, the data processing is also based on Art. 49 (1)(a) GDPR. If you have consented to the storage of cookies or to the access to information in your end device (e.g., via device fingerprinting), the data processing is additionally based on § 25 (1) TTDSG. The consent can be revoked at any time. If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, if your data is required for the fulfillment of a legal obligation, we process it on the basis of Art. 6(1)(c) GDPR. Furthermore, the data processing may be carried out on the basis of our legitimate interest according to Art. 6(1)(f) GDPR. Information on the relevant legal basis in each individual case is provided in the following paragraphs of this privacy policy.

Information on data transfer to the USA and other non-EU countries

Among other things, we use tools of companies domiciled in the United States or other from a data protection perspective non-secure non-EU countries. If these tools are active, your personal data may potentially be transferred to these non-EU countries and may be processed there. We must point out that in these countries, a data protection level that is comparable to that in the EU cannot be guaranteed. For instance, U.S. enterprises are under a mandate to release personal data to the security agencies and you as the data subject do not have any litigation options to defend yourself in court. Hence, it cannot be ruled out that U.S. agencies (e.g., the Secret Service) may process, analyze, and permanently archive your personal data for surveillance purposes. We have no control over these processing activities.

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PROCESSING OF YOUR DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING AT ANY TIME. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

Information about, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data at any time. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time.

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time. The right to demand restriction of processing applies in the following cases:

  • In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
  • If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data instead of demanding the eradication of this data.
  • If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
  • If you have raised an objection pursuant to Art. 21(1) GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

4. Recording of data on this website

Cookies

Our websites and pages use what the industry refers to as “cookies.” Cookies are small data packages that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them, or they are automatically eradicated by your web browser.

Cookies can be issued by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services of third-party companies into websites (e.g., cookies for handling payment services).

Cookies have a variety of functions. Many cookies are technically essential since certain website functions would not work in the absence of these cookies (e.g., the shopping cart function or the display of videos). Other cookies may be used to analyze user behavior or for promotional purposes.

Cookies, which are required for the performance of electronic communication transactions, for the provision of certain functions you want to use (e.g., for the shopping cart function) or those that are necessary for the optimization (required cookies) of the website (e.g., cookies that provide measurable insights into the web audience), shall be stored on the basis of Art. 6(1)(f) GDPR, unless a different legal basis is cited. The operator of the website has a legitimate interest in the storage of required cookies to ensure the technically error-free and optimized provision of the operator’s services. If your consent to the storage of the cookies and similar recognition technologies has been requested, the processing occurs exclusively on the basis of the consent obtained (Art. 6(1)(a) GDPR and § 25 (1) TTDSG); this consent may be revoked at any time.

You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete-function for the automatic eradication of cookies when the browser closes. If cookies are deactivated, the functions of this website may be limited.

Which cookies and services are used on this website can be found in this privacy policy.

Consent with Borlabs Cookie

Our website uses the Borlabs consent technology to obtain your consent to the storage of certain cookies in your browser or for the use of certain technologies and for their data privacy protection compliant documentation. The provider of this technology is Borlabs GmbH, Rübenkamp 32, 22305 Hamburg, Germany (hereinafter referred to as Borlabs).

Whenever you visit our website, a Borlabs cookie will be stored in your browser, which archives any declarations or revocations of consent you have entered. These data are not shared with the provider of the Borlabs technology.

The recorded data shall remain archived until you ask us to eradicate them, delete the Borlabs cookie on your own or the purpose of storing the data no longer exists. This shall be without prejudice to any retention obligations mandated by law. To review the details of Borlabs’ data processing policies, please visit https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/

We use the Borlabs cookie consent technology to obtain the declarations of consent mandated by law for the use of cookies. The legal basis for the use of such cookies is Art. 6(1)(c) GDPR.

Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

  • The type and version of browser used
  • The used operating system
  • Referrer URL
  • The hostname of the accessing computer
  • The time of the server inquiry
  • The IP address

This data is not merged with other data sources.

This data is recorded on the basis of Art. 6(1)(f) GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

Contact form

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent.

The processing of these data is based on Art. 6(1)(b) GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6(1)(f) GDPR) or on your agreement (Art. 6(1)(a) GDPR) if this has been requested; the consent can be revoked at any time.

The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g., after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions, in particular retention periods.

Request by e-mail, telephone, or fax

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

These data are processed on the basis of Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is required for the performance of pre-contractual measures. In all other cases, the data are processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us (Art. 6(1)(f) GDPR) or on the basis of your consent (Art. 6(1)(a) GDPR) if it has been obtained; the consent can be revoked at any time.

The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

5. Analysis tools and advertising

Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

The Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not store cookies, and does not carry out any independent analyses. It only manages and runs the tools integrated via it. However, the Google Tag Manager does collect your IP address, which may also be transferred to Google’s parent company in the United States.

The Google Tag Manager is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and administration of various tools on his website. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior patterns of website visitors. To that end, the website operator receives a variety of user data, such as pages accessed, time spent on the page, the utilized operating system and the user’s origin. This data is assigned to the respective end device of the user. An assignment to a user-ID does not take place.

Furthermore, Google Analytics allows us to record your mouse and scroll movements and clicks, among other things. Google Analytics uses various modeling approaches to augment the collected data sets and uses machine learning technologies in data analysis.

Google Analytics uses technologies that make the recognition of the user for the purpose of analyzing the user behavior patterns (e.g., cookies or device fingerprinting). The website use information recorded by Google is, as a rule transferred to a Google server in the United States, where it is stored.

The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. You may revoke your consent at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

Google Signals

Google Signals is a standalone Google product that enables cross-device tracking and reporting. It gathers session data from website and app users that have signed into a Google account and have enabled ad personalisation. This data allows the service to undertake reporting, remarketing, and measurement across devices.

Cross-platform reporting refers to the linking of device and activity data from multiple sessions logged into the same Google account. This data is used to analyse user behaviour throughout the marketing funnel. Google Signals enables remarketing with Google Analytics by using website and app session data to create remarketing audiences.

These audiences are shared with advertising accounts. Google Signals aids Google Analytics in the collection of demographic and interest data from logged-in Google users with ad personalisation enabled. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. You may revoke your consent at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/

Browser plug-in

You can prevent the recording and processing of your data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at: https://support.google.com/analytics/answer/6004245?hl=en.

Contract data processing

We have executed a contract data processing agreement with Google and are implementing the stringent provisions of the German data protection agencies to the fullest when using Google Analytics.

6. Newsletter

Newsletter data

If you would like to subscribe to the newsletter offered on this website, we will need from you an e-mail address as well as information that allow us to verify that you are the owner of the e-mail address provided and consent to the receipt of the newsletter. No further data shall be collected or shall be collected only on a voluntary basis. We shall use such data only for the sending of the requested information and shall not share such data with any third parties.

The processing of the information entered into the newsletter subscription form shall occur exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You may revoke the consent you have given to the archiving of data, the e-mail address, and the use of this information for the sending of the newsletter at any time, for instance by clicking on the “Unsubscribe” link in the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place to date.

The data deposited with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter or the newsletter service provider and deleted from the newsletter distribution list after you unsubscribe from the newsletter or after the purpose has ceased to apply. We reserve the right to delete or block e-mail addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest in accordance with Art. 6(1)(f) GDPR.

Data stored for other purposes with us remain unaffected.

After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist, if such action is necessary to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). The storage in the blacklist is indefinite. You may object to the storage if your interests outweigh our legitimate interest.

7. Plug-ins and Tools

YouTube

This website embeds videos of the website YouTube. The website operator is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

If you visit a page on this website into which a YouTube has been embedded, a connection with YouTube’s servers will be established. As a result, the YouTube server will be notified, which of our pages you have visited.

Furthermore, YouTube will be able to place various cookies on your device or comparable technologies for recognition (e.g. device fingerprinting). In this way YouTube will be able to obtain information about this website’s visitors. Among other things, this information will be used to generate video statistics with the aim of improving the user friendliness of the site and to prevent attempts to commit fraud.

If you are logged into your YouTube account while you visit our site, you enable YouTube to directly allocate your browsing patterns to your personal profile. You have the option to prevent this by logging out of your YouTube account.

The use of YouTube is based on our interest in presenting our online content in an appealing manner. Pursuant to Art. 6(1)(f) GDPR, this is a legitimate interest. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

For more information on how YouTube handles user data, please consult the YouTube Data Privacy Policy under: https://policies.google.com/privacy?hl=en.

Vimeo

This website uses plug-ins of the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of the pages on our website into which a Vimeo video has been integrated, a connection to Vimeo’s servers will be established. As a consequence, the Vimeo server will receive information as to which of our pages you have visited. Moreover, Vimeo will receive your IP address. This will also happen if you are not logged into Vimeo or do not have an account with Vimeo. The information recorded by Vimeo will be transmitted to Vimeo’s server in the United States.

If you are logged into your Vimeo account, you enable Vimeo to directly allocate your browsing patterns to your personal profile. You can prevent this by logging out of your Vimeo account.

Vimeo uses cookies or comparable recognition technologies (e.g. device fingerprinting) to recognize website visitors.

The use of Vimeo is based on our interest in presenting our online content in an appealing manner. Pursuant to Art. 6(1)(f) GDPR, this is a legitimate interest. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission and, according to Vimeo, on “legitimate business interests”. Details can be found here: https://vimeo.com/privacy.

For more information on how Vimeo handles user data, please consult the Vimeo Data Privacy Policy under: https://vimeo.com/privacy.

8. eCommerce and payment service providers

Processing of Customer and Contract Data

We collect, process, and use personal customer and contract data for the establishment, content arrangement and modification of our contractual relationships. Data with personal references to the use of this website (usage data) will be collected, processed, and used only if this is necessary to enable the user to use our services or required for billing purposes. The legal basis for these processes is Art. 6(1)(b) GDPR.

The collected customer data shall be deleted upon completion of the order or termination of the business relationship and upon expiration of any existing statutory archiving periods. This shall be without prejudice to any statutory archiving periods.

Data transfer upon closing of contracts for services and digital content

We share personal data with third parties only if this is necessary in conjunction with the handling of the contract; for instance, with the financial institution tasked with the processing of payments.

Any further transfer of data shall not occur or shall only occur if you have expressly consented to the transfer. Any sharing of your data with third parties in the absence of your express consent, for instance for advertising purposes, shall not occur.

The basis for the processing of data is Art. 6(1)(b) GDPR, which permits the processing of data for the fulfilment of a contract or for pre-contractual actions.